Privacy Policy

This Privacy Policy describes how we, Luxe Jewels, collect, use, disclose, and protect the personal information of our customers and visitors. We are committed to protecting your privacy and ensuring the security of your personal information. By using our online jewelry business website and services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information that you provide to us when you create an account, place an order, or contact us. This may include your name, address, email address, phone number, billing information, and other necessary details to fulfill your order or provide customer support.

1.2 Payment Information: To process payments, we collect and store your payment card details or other financial information. However, we do not store complete payment card information, as it is securely handled by our trusted payment service providers.

1.3 Non-Personal Information: We may collect non-personal information about your interaction with our website and services. This may include your IP address, browser type, device information, and other anonymous usage data to improve our website and services.

  1. How We Use Your Information:

2.1 Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping, delivery, and customer support related to your purchases.

2.2 Communication: We may use your personal information to communicate with you regarding your orders, provide order updates, respond to inquiries, and send you promotional offers or newsletters if you have opted in to receive them. You can opt-out of receiving such communications at any time.

2.3 Improving Services: We analyze non-personal information to understand user preferences, improve our website functionality, enhance the user experience, and optimize our marketing efforts.

  1. Information Sharing and Disclosure:

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and customer support providers. These third parties are obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose your information to protect our rights or the rights, property, or safety of our users or others.

  1. Data Security:

We take appropriate security measures to protect your personal information from unauthorized access, use, disclosure, or alteration. We use industry-standard security technologies and follow best practices to ensure the security of your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Third-Party Websites:

Our website may contain links to third-party websites or social media platforms. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Children's Privacy:

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

  1. Changes to this Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting of the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@luxejewelsusa.com.